Site Archives technology services

It’s about customer service, folks [Updated]


[Update: I forgot, dumb me, to link to the original post. Fixed.]
In a Slashdot posting read this a.m., entitled “Why Everyone Loves Apple,” I found some words that I think are very relevant to libraries, technology, debates about Library 2.0, Web 2.0, you name it. Here is the particular sentence I found to be so [...]