SFX and convenience for users

One of the things I am responsible for is my library’s SFX service. I am a huge SFX fan and one of the reasons for my enthusiasm is that there are so many interesting things one can do with SFX. Today I stumbled across an example SFX services window customized for the Max-Planck-Gesellschaft. Two aspects to their customizations that caught my attention are highlighted in yellow and green in the following screenshot: a message that directs non-authenticated users to a local link resolver via WorldCat Registry, and a link to generate a TinyURL for the services window. Pretty cool! These additions go that little bit further to create convenience for users.